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Quality Policy

At TALLERES JOFRAUTO we are dedicated to the maintenance, repair and manufacture of vehicles for supplying and accessing aircraft. Our main goal is to ensure that our customers, current and future, fully trust that the products and services, we supply, will meet the established requirements, giving adequate satisfaction to the needs that motivated them to acquire such products and services.
The TALLERES JOFRAUTO`S management is responsible for establishing measures aimed at achieving this fundamental objective, and the monitoring and evaluation of the results obtained. The policy is developed through the Quality Management System, and translates into a new customer focused culture, stakeholders and guided to the continuous improvement, based on the following principles:

• Quality and innovation are strategic elements for the operation of the company.
• There is a strong commitment that the legal and regulatory requirements established in the development of our activities are met. Likewise, other requirements to be subscribed by the Organization will be taken into account and fulfilled. Whenever possible, JOFRAUTO TALLERES will try to be more demanding with these requirements.
• We are committed to understanding the current and future needs of our customers, stakeholders, and meeting their requirements and making an effort to surpass their expectations.
• We are committed to planning our activities in such way to ensure compliance with the requirements, guaranteeing continuous improvement
• All our raw materials are measured according to established quality standards and each supplier must comply with quality standards
• We are firmly committed to continually improving the effectiveness of the Quality System by encouraging relationships with our customers.
• Quality objectives will be regularly set out, communicating the commitments made by the Organization to employees. In order to implement these targets, Management will ensure the availability of the information and resources deemed necessary
• We will create a suitable working environment for staff to be involved in achieving the common objectives of the organization, improving communications that facilitate teamwork, individual recognition and suggestions for improvement
• The Management will lead and promote the Quality Management System, ensuring that the Organization works around the established principles in this policy and it has been adopted voluntarily
• We will foster cooperation with external entities, with the aim of achieving a high level of technological action and the involvement of new technologies in our services
• We will maintain a level of innovation in the development of the product and the provision of TALLERES JOFRAUTO services, all within framework of a system in permanent continuous improvement, and through a faithful commitment to comply with the requirement standard references

TALLERES JOFRAUTO General Management
Version 01
Date : 06/06/2017

Quality Standards


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Customer Service

Central Offices
C/ Cardenal Cisneros 12
28860 Paracuellos de Jarama - Madrid
+34 916 581 264

Tech Department

Production Factory
C/ Los Frailes, 126
28814 Daganzo - Madrid
+34 916 581 264
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